All-in-one solution for Business Information Management System for your entire business needs, that streamlines & saves time effectively.
The Customer Relationship Management system comprises of both the Contact System and the Sales System, acting as one. Every lead, prospect, customer information is managed with EBIMS CRM.
The system has far many capabilities to outline, therefore, we request that you schedule a demo to learn about our CRM Software Development.
The Sales Management module of EBIMS offers the organization, a comprehensive Lead Management and Disposition feature. As the sales staff hammer the phones to the new prospects, the system allows user to access any information history of on-going or past interactions with the prospect, and also store any real time information about additional call, into the system.
The Sales module has a unique workflow as the lead matures through the sales cycle, turning the opportunity into a sale. During the entire sales cycle, the Senior Management and Business Executives have access to a real time dashboard that gives them a snapshot of their Sales Performance Management System.
The Timesheet module of EBIMS™ allows all employees of the Owner Company and its subsidiaries to enter the time against all or any Projects that the organization has undertaken. The Projects section in the timesheet system pulls data from the EBIMS™ Project Management Module. As various projects are undertaken, resources contribute time towards either internal or client facing projects. As time gets added to their specific project pool, the user submits the time for approval to their reporting manager for approval. The system allows reporting managers to review, approve or reject time. Senior managers can access and manage each other’s work queues as defined in the configuration rules. This allows a granular level of control to managers.
Following through the base configuration of the EBIMS™ system, the timesheet system allows the system administrator to manage and configure specific rules with the help of the configuration panel.
Finally, the powerful reporting engine of the Timesheet Management System allows Managers and Business Executives to view the real-time record of tasks performed per project, by various members of the organization, and get an insight into the project costing, the organization’s performance with workload and efficiency.
As the organization grows, it gets too cumbersome to manage contracts like determining the time when the project started, or the upcoming contract, its renewal, etc. When such information is not visible real time to business managers, it directly impacts financials, most importantly budgeting, let aside the legal challenges and other direct or indirect monetary losses.
The Contract Management Module is a Software Solution to this challenge. This module allows the organization to manage contracts for any of their companies, be it wholly or partly owned. The system tracks contract managers interfacing at both ends and vendors allocated on specific contracts. The EBIMS custom rule based engine allows the automation of business functions greatly here, as this module further integrates into the projects, tasks, timesheet and the orders for customers.
The value add can be seen outright. The System allows Business Managers and Executives access the real time information and total contract value at every given stage. The comprehensive reporting allows business managers to plan for renewals or prepare for negotiations with clients and/or vendors much in advance, or prepare to take up any legal matter to the Counsel for discussions.
Base configuration of EBIMS™ system with the Contract Management further ties it into Project Management Module which defined the Start and End date of the Project with scope of work and resources allocated to that particular Project.
Shuffling through emails to track about the assigned project and the assignees has been a common issue seen in Project Management and task allocation. In case, you miss any email, the situation gets haywire.
But now, there is no need to dig through the emails! EBIMS Task Management Module derives its projects from the EBIMS Project Management module allowing the team to allocate tasks to each other. The system integrates with any POP based mail system, allowing the site user to use a branded corporate mail solution to collaborate between their peer group, clients and vendors. The best part is, as the task progresses, everyone is updated and a complete history of records is maintained automatically, till the task gets completed. The task finally goes to the closure, ONLY when the originator verifies its completion.
The big value add to the organization through the use of this module is to assess the workload on every individual in the organization, time bound Online Task Management, Project burden, burn rate on projects and much more. This allows Senior Managers to focus on the business and additionally ensures timely resources allocation to projects.
The Work Order Management System Module of EBIMS interacts very closely with the Contract Management, Project Management and Task Management components. Work Orders are more client facing. Any change in estimates, requests from customers are directly generated through this module. The system allows tracking of resources on every order and time allocation of their tasks. It also allows sending estimate approval requests to clients or vendors. Clients, Vendors and Partners can approve of estimates with just a click within their mailbox, without even having to log into a remote system.
The big value add is for Project Managers, Business Managers, Executives, and most importantly for Accounts. As Work Orders get completed and tagged for billing, Accounts can directly pickup and bill against specific projects.
The primary objective of Document Management System (DMS) is to track and store Electronic Documents. It is capable of keeping track of the altered versions modified by different USER and this also allows USER based permission to access the document.
The system has far many capabilities to outline; therefore, we request that you schedule a demo to learn about our DMS.
The overall integration of Contract Management, Tasks, Work Orders, Timesheets etc., finally resorts into accounting and billing. The accounting and billing modules of EBIMS handle multiple currencies and conform to the accounting standards.
Billing for any task is directly handled from a central platform. Following EBIMS rules based engine, the Business Managers and Executives get complete visibility on income and expenses, and analyse trends across the organization.
Piped-Mail Support System Module, internally referred to as the Support Center, is a module which integrates with the system users email platform and auto-reads emails from any number of mailboxes defined. The support center users can either generate a ticket to put into the workflow of the organization for completion or channel into various departments.
The big value add here is again for Business Managers bringing in the visibility into support process of the organization. All customer queries are channelled through one source, and ensured a guaranteed level of response time as per business norms. It also allows business managers to efficiently manage resources within the organization.
No system is good without smart reporting tools. The system that lets you enter just the data making no way for generating reports when required, loses its value overtime.
The Day Reporting Center of EBIMS™ is one of the most powerful features that is heavily geared towards the use by Business Managers and Executives, allowing comprehensive reporting capabilities. At Tarika Technologies, we use this quite heavily and keep adding to the report pool.
Custom reports are generated and made available to any customer on demand.
The Performance Management module of EBIMS™ provides an easy to use tool to the organization, using which an organization can have a close inside look into the technical as well as personal development of its employees.
As we all know, an organization is developed by the employees who are the basic building blocks for its existence and growth. So there should be some techniques to measure the strength of these building blocks, so that suitable steps can be taken to enhance their strength. This surely, will have a ripple effect on the overall growth & development of the organization.
The Performance Management System provides a perfect solution for an organization having hierarchical structure of employees, commonly seen now days. It helps manage the data related to the Employees Performance Surveys in a sessional/fiscal year manner, so that we can track the improvement done by a single entity or the whole organization within a timespan. It also manages a hierarchy of the employees, which is used in dividing the task of reviewing into multiple levels, so that the top level users have to review just the right data and not a whole lot of unwanted bits and bytes.
For a person giving review against something our system, there is just a user interface where the designed survey for the logged-in user is displayed. From here, the user can provide their views about the topics and questions in survey. It provides the data in multiple, easy to understand report formats of different popular printable file-types.
The system has far many capabilities to outline, therefore, we request that you schedule a demo to learn about our Performance Management.
EBIMS™ comprises of a powerful Mass Mail Engine. The primary objective of this engine is to deliver messages to contacts in EBIMS™ instantly, or even schedule a message distribution.
The system allows complete reporting, template setup.
A big value add is configuration of one’s own domain to be used for mail routing, preventing the system from getting blocked from reverse checks into the domain, completely custom branded for the Organization using EBIMS™.
20+ years of professional experience
William Yaw Ansah, Chairman, and CEO, Origin8 Limited in Ghana is an accomplished executive with experience spanning multiple sectors – Publishing, International NGOs, Education, Consultancy, and more.
Most recently, William was appointed as Course Manual Author Monitor for Chartered Institute of Marketing, Ghana. He was also appointed as a Member of the Management Committee, School of Arts, University of Ghana. He is also a Member of the Institute of Directors Ghana, an Accredited Member of the Institute of Public Relations, and a member of the Chartered Institute of Marketers, U.K
Over the years, he has been a mentor and advisor to a number of new ventures in Ghana and has trained several organizations such as SSNIT, Ghana Revenue Authority, Ghana Water Company Limited, National Entrepreneurship and Innovation Programme among others.
William has authored a number of books such as Simple English for Senior High Schools in Ghana, Simple English books for Primary Schools in Ghana, and Simple English books for kindergarten, among others.
William received his Master’s degree in Global Marketing from the University of Liverpool, the U.K, and a Bachelor’s degree in Liberal Arts from the University of Ghana, Ghana. He started his career in Ghana as an Instructor, Consultant, and later management member of Afram Publications, Sahabia Publications, Comland Ghana, Origin8 Limited to mention a few.
30+ years of leadership experience
Joe leads the company’s strategy development and team building processes to formulate and enact the mission and goals. His strategic decisions involve the commitment of various resources for the fulfilment of goals and purposes of the organization, with a positive impact on its various aspects of growth.
With over 30 years of leadership experience, Joe has lead transformation projects, new business ventures, and execution of change management strategies.
In his previous role in C/C Financial Corp, a start-up financial technology business, Joe served as President & CEO. The start-up was scaled up and acquired by a large publicly traded company.
Joe started PeakFormance Leadership Consulting, a leadership and strategy advisory firm that specializes in helping busy executives develop high-performing team and organizations. His experience and proven strategies have helped him lead organization development projects with Fortune 500 companies as well as small to medium size start-ups.
With a strong passion for leadership, Joe has demonstrated the ability to develop cohesive teams, aligned and collaborative teams that achieve extraordinary results. Joe’s passion for leadership and team-building and vast experience enable him to connect with executive leaders and partner with them to improve performance.
Joe holds a bachelor’s degree in Business Administration from Minnesota State University, and an MBA in Organization Leadership from Walden University. He enjoys spending time traveling, golfing and training for Ironman triathlon competitions.
20+ years of professional experience
Sachin has over twenty years of experience managing innovation and development of solutions and optimizing complex business processes; Business & Technology Architecture and Integrations. His proficient leadership and exceptional communication skills, technical expertise, combined with industry experience have delivered extraordinary results for his firm and clients.
Sachin instituted Tarika Technologies to support businesses by implementing a strong process-oriented system and the virtual CIO model, managing a team of offshore and onsite professionals. He performs complete business and technology assessment, advises on Enterprise Architecture and provides solutions for mid to large companies, globally. Under his leadership, Tarika Technologies has acquired several key accounts, providing Enterprise Solutions, Infrastructure Solutions (PaaS, IaaS, SaaS), Software & Web Solutions and Mobile Applications.
In addition, Tarika Technologies provides technology and communications infrastructure set up and has successfully launched several products in the ERP, Communication, Entertainment & Media domains. Today, Tarika stands as a global company with presence in America, Asia, and Africa.
Sachin is the CIO to a leading firm in Bethesda, Maryland USA that provides acquisition support services; and technical advisor to the Crisis Center Hotline located in the state of Maryland in the United States. During his career, he also served as Director of Information Technology at a prestigious infrastructure management firm in the DC area providing IT consulting, infrastructure design and enterprise solutions for small to large corporations all around the mid-Atlantic region, as well as governmental organizations. His innovation in business process has led to a patent with the United States Patent and Trademark Offices for one of his clients.
Sachin’s keen interest in International business has formed key alliances and relationships worldwide apart from just Technology. In recent times, he has partnered with Origin8 Limited, a leading PR & Advertisement firm located in Ghana, extending all the products and services offered by Tarika to the African region. As an integral part of this partnership, Origin8 will be heading the sales and marketing of EBIMS AirWatch in the West African market; a cloud-based ERP solution by Tarika, supporting the needs in the Media industry providing real time strategic planning, monitoring, management of operations, automation of collections and complete digitization of payments through integrations to local payment gateways. He is also the Chief Technology Advisor for Origin8 Limited, driving advanced digital solutions for clients in Ghana; and introducing customized ERP for businesses across West Africa.
His keen interest in international business has formed key alliances and relationships worldwide in areas aside technology. Other areas of his expertise include managing and streamlining business processes, vertically independent Enterprise Architecture, Infrastructure Management, IaaS, PaaS, SaaS, high-level network and systems architecture, design and development capabilities of secure distributed applications for both private as well as governmental organizations.
Sachin holds a Master of Science in Information Architecture with highest honors; a Bachelor’s degree in Electrical Engineering and Associates in Computer Engineering Technology from Capitol Technology University in Maryland, USA. In his leisure, Mr. Agrawal enjoys playing musical instruments and practices Haidong Gumdo, the Korean swordsmanship, as a senior martial arts practitioner. His personal blog can be found at www.sachinagrawal.com.