
May 23, 2019 Category:
SOFTWARE & ANALYTICS
A smartphone is meant to be used smartly and a panoply of mobile apps ensures that, especially for shopping needs. It is a staggering fact revealed by sources, that 80% of smartphone users are more likely to purchase from companies with mobile sites or apps that help them answer their questions, quite easily.
In an analysis conducted by Ipsos, a whopping 93% of mobile users spend considerable amount of time on mobile apps. So, that makes it inevitable for any business to get an app of its own, in order to get in line of their sight. Even that mobile-friendly website can’t make as much difference!
So, is that the piece of cake you’d been missing even now?
It does not matter, if you still haven’t got your own app as if you do it even now, you will be getting your business on the competitive edge, in a matter of time.
Well, all that you have, may not fetch results until you have a complete knack of it. Resources need to paired with right strategies to derive desired results.
Wondering about blowing off that old fire, to set ablaze the new one?
No worries, as you don’t need to rub the stones again for the new gleam, all you need to do is just make out from the existing one. Without starting your business anew with your up to the minute mobile app, you simply need to improve the existing model of your business.
It’s fine to have a mobile-friendly website, but without a smart mobile app, you would barely be outsmarting to get even close to hitting the right chord. Mobile apps engage the users in well-tailored communication depending upon their interests, behaviour and location. People tend to respond better to personal communication, which gets them all the attention they look for.
The personalized communication thus, helps in getting much meaningful out-turn.
It is said that you tend to lash out more on a satiny ride and that’s what mobile apps lead to. Thanks to the smooth checkout process!
Mobile apps are customer-centric as they make it plain sail for the customer to purchase from the shop. Shoppers can keep record of their payment mode details, so they don’t have to bear with the effort of taking out their wallet every time, to shop. They can check-out within few clicks, no matter how many times do they shop!
Mobile apps also allow advance order placements which enhance better customer experience and thereby, retention. That makes it quite effortless for them to buy whatever they feel like, at any point of time. When they visit the store to finally take the product, the payment is initiated automatically, without having them to get that done, the usual way. The convenience provided to the customer for better experience, ensures that they visit the store again.
The option of quick order placement offered by mobile apps, is giving a way to the speculation that these mobile apps will become a $38 billion industry by 2020, according to a report by Business Insider Intelligence.
Even Starbucks has been reported to have generated $6.1 billion in revenue, for its first quarter 2018. The Mobile Order and Pay feature of the app, lets customers order with much ease, which has resulted to 11 percent of transactions in the U.S, as reported by Geekwire.
Not only this, the mobile app customers get rewards through this app as freebies, which inspires them to stay loyal to the brand.
Mobile apps enhance employee engagements through effective communication policy, thus improve operational efficiency of the company or business.
The company with low employee engagement does not generate as much revenue as the one with better engagement. For example, in a company with most of the employees working remotely, the engagement may get hampered, thus leading to inefficiencies and loopholes in operations.
A smart mobile app sorts out such issues, for expedited growth in revenues.
Mobile apps that allow free downloads convert their users to customers, who opt for the paid subscription later, depending upon what they want. The first few subscriptions may be given at discounted rates and be renewed automatically as well, to entice more and more potential customers.
With auto-renewable subscription feature, the customer is not required to renew the subscription, it rather gets done automatically. The subscription keeps renewing until the customer cancels it, which is very unlikely to happen, if your app is customer-centric.
Spotify, Hulu, Apple are some of the examples that have implemented this strategy and have grown at a rate of knots.
It will be wiser to say that today, Accessibility should not be considered mere a feature, it has rather become a social trend, without with growth is simply not possible. Unless you are approachable, you won’t be approached!
According to a report presented by Researchgate, customers use mobile devices as the mobile technology offers quick and convenient access, which makes them shop through mobiles more frequently.
There have to be various ways of making the information available to the potential sources, especially for the app users, as they don’t take much time to make the decision. Accessibility of the information keeps you above all and helps you get into notice by everyone faster. People tend to revisit you, for updates and engagements.
Gillray’s Steakhouse & Bar at the Marriott County Hall in London stands out among a good number of other steakhouses in the London. They did so, by making their content more easily accessible to prospective customers in the area with the help of a mobile app, no wonder, it is a big name today.
So no matter, you operate from single location or do not even have your online presence, letting your customers stay updated through the app, about what all that you offer, is good enough to help you generate good revenue and business growth.
For any eCommerce website, mobile responsiveness is the most important factor as more than half of all internet traffic shops from mobile devices and tablets. As reported by Barnraisers, shopping frequency for mobile is 1.8 times higher than desktop. Therefore, the eCommerce web development companies consider mobile responsiveness of the website as primary focus, these days.
A mobile app certainly becomes a big gun for the business, as it leads the customers shop even more. A study conducted by Scanlife shows that almost 75% of shoppers prefer shopping through mobile apps. They tend to shop more, if are offered coupons containing discount codes, contests, etc.
Of course! They tend to buy much more through mobile apps, rather than from the mobile site and that’s because of the convenience that they enjoy while shopping through these apps.
if you are looking for growth of your brand, you certainly need to invest in a mobile app development and mobile app optimization. The best part about this investment is that it does not require major investment! Wondering if it’s about time or money? It’s actually about both!
Whatever be the profile or size of the company or brand, building a custom mobile app is certainly going to fetch what you otherwise, would have been dreaming of, for your business!
Lamuel Datoru Biambo is a dynamic and results-driven leader with over a decade of experience in business development, human resources, facility management, IT and media services consulting.
A techy in online radio setup and production, Lamuel has successfully setup a couple of online radios (personal, community and commercial) and still counting.
As the CEO/CTO of LifeSERV Integrated Services Limited, he managed multiple departments and successfully serviced as a subcontractor for Julius Berger Nigeria Ltd as a Contract IT Manager, Head of IT Support Unit, Media & Events Manager.
Prior to this role, Lamuel served as Group Head of Accounts at Tolobs Marine Services Limited, an oil servicing company where he sourced for clients, liaised with local and international clients to ensure smooth operations, and prepared PDAs/invoices for proposed jobs, as well as liaised with finance departments of local/international organizations and other financial stakeholders.
Lamuel’s expertise extends beyond business management and administration to web development, cinematography, creative writing, and oil and agro consulting. He has developed and managed over 300 websites, administered training to top executives and staff of organizations, and provided ICT consultancy and research.
A hardworking, proactive, and trustworthy individual, Lamuel is a reliable problem-solver with excellent interpersonal skills and the ability to work effectively in a team. He is fluent in English, his local language Kirike, and elementary French. He has a personal interest in tennis, basketball, soccer, scrabble, music, and cooking. He is happily married with children who loves his cooking skills and every fun moment spent with them.
20+ years of professional experience
William Yaw Ansah, Chairman, and CEO, Origin8 Limited in Ghana is an accomplished executive with experience spanning multiple sectors – Publishing, International NGOs, Education, Consultancy, and more.
Most recently, William was appointed as Course Manual Author Monitor for Chartered Institute of Marketing, Ghana. He was also appointed as a Member of the Management Committee, School of Arts, University of Ghana. He is also a Member of the Institute of Directors Ghana, an Accredited Member of the Institute of Public Relations, and a member of the Chartered Institute of Marketers, U.K
Over the years, he has been a mentor and advisor to a number of new ventures in Ghana and has trained several organizations such as SSNIT, Ghana Revenue Authority, Ghana Water Company Limited, National Entrepreneurship and Innovation Programme among others.
William has authored a number of books such as Simple English for Senior High Schools in Ghana, Simple English books for Primary Schools in Ghana, and Simple English books for kindergarten, among others.
William received his Master’s degree in Global Marketing from the University of Liverpool, the U.K, and a Bachelor’s degree in Liberal Arts from the University of Ghana, Ghana. He started his career in Ghana as an Instructor, Consultant, and later management member of Afram Publications, Sahabia Publications, Comland Ghana, Origin8 Limited to mention a few.
30+ years of leadership experience
Joe leads the company’s strategy development and team building processes to formulate and enact the mission and goals. His strategic decisions involve the commitment of various resources for the fulfilment of goals and purposes of the organization, with a positive impact on its various aspects of growth.
With over 30 years of leadership experience, Joe has lead transformation projects, new business ventures, and execution of change management strategies.
In his previous role in C/C Financial Corp, a start-up financial technology business, Joe served as President & CEO. The start-up was scaled up and acquired by a large publicly traded company.
Joe started PeakFormance Leadership Consulting, a leadership and strategy advisory firm that specializes in helping busy executives develop high-performing team and organizations. His experience and proven strategies have helped him lead organization development projects with Fortune 500 companies as well as small to medium size start-ups.
With a strong passion for leadership, Joe has demonstrated the ability to develop cohesive teams, aligned and collaborative teams that achieve extraordinary results. Joe’s passion for leadership and team-building and vast experience enable him to connect with executive leaders and partner with them to improve performance.
Joe holds a bachelor’s degree in Business Administration from Minnesota State University, and an MBA in Organization Leadership from Walden University. He enjoys spending time traveling, golfing and training for Ironman triathlon competitions.
20+ years of professional experience
Sachin has over twenty years of experience managing innovation and development of solutions and optimizing complex business processes; Business & Technology Architecture and Integrations. His proficient leadership and exceptional communication skills, technical expertise, combined with industry experience have delivered extraordinary results for his firm and clients.
Sachin instituted Tarika Technologies to support businesses by implementing a strong process-oriented system and the virtual CIO model, managing a team of offshore and onsite professionals. He performs complete business and technology assessment, advises on Enterprise Architecture and provides solutions for mid to large companies, globally. Under his leadership, Tarika Technologies has acquired several key accounts, providing Enterprise Solutions, Infrastructure Solutions (PaaS, IaaS, SaaS), Software & Web Solutions and Mobile Applications.
In addition, Tarika Technologies provides technology and communications infrastructure set up and has successfully launched several products in the ERP, Communication, Entertainment & Media domains. Today, Tarika stands as a global company with presence in America, Asia, and Africa.
Sachin is the CIO to a leading firm in Bethesda, Maryland USA that provides acquisition support services; and technical advisor to the Crisis Center Hotline located in the state of Maryland in the United States. During his career, he also served as Director of Information Technology at a prestigious infrastructure management firm in the DC area providing IT consulting, infrastructure design and enterprise solutions for small to large corporations all around the mid-Atlantic region, as well as governmental organizations. His innovation in business process has led to a patent with the United States Patent and Trademark Offices for one of his clients.
Sachin’s keen interest in International business has formed key alliances and relationships worldwide apart from just Technology. In recent times, he has partnered with Origin8 Limited, a leading PR & Advertisement firm located in Ghana, extending all the products and services offered by Tarika to the African region. As an integral part of this partnership, Origin8 will be heading the sales and marketing of EBIMS AirWatch in the West African market; a cloud-based ERP solution by Tarika, supporting the needs in the Media industry providing real time strategic planning, monitoring, management of operations, automation of collections and complete digitization of payments through integrations to local payment gateways. He is also the Chief Technology Advisor for Origin8 Limited, driving advanced digital solutions for clients in Ghana; and introducing customized ERP for businesses across West Africa.
His keen interest in international business has formed key alliances and relationships worldwide in areas aside technology. Other areas of his expertise include managing and streamlining business processes, vertically independent Enterprise Architecture, Infrastructure Management, IaaS, PaaS, SaaS, high-level network and systems architecture, design and development capabilities of secure distributed applications for both private as well as governmental organizations.
Sachin holds a Master of Science in Information Architecture with highest honors; a Bachelor’s degree in Electrical Engineering and Associates in Computer Engineering Technology from Capitol Technology University in Maryland, USA. In his leisure, Mr. Agrawal enjoys playing musical instruments and practices Haidong Gumdo, the Korean swordsmanship, as a senior martial arts practitioner. His personal blog can be found at www.sachinagrawal.com.